Terms and Conditions – Winthere Casino

These Terms and Conditions (“Terms”) govern your use of the website winthere.eu (the “Website”) and all related services offered by Winthere Casino (“Winthere”, “we”, “us”, “our”). By creating an account, making a deposit, placing bets or otherwise using the Website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not register, deposit or use the Website.

1. General Information

Winthere Casino operates an online gaming platform offering casino games such as slots, table games, live dealer games and other interactive products. The Website is intended for entertainment purposes only and must be used in accordance with applicable laws and regulations.

We reserve the right to modify, update or replace these Terms at any time. Changes will take effect from the moment they are published on winthere.eu. Continued use of the Website after such changes constitutes your acceptance of the updated Terms.

2. Eligibility

  • You must be at least 18 years old, or older if required by the laws of your jurisdiction, to use the Website.
  • You are solely responsible for ensuring that online gambling is legal in your country of residence and that you have the legal right to participate.
  • You confirm that you are acting on your own behalf and not on behalf of any other person or organization.
  • Employees of Winthere Casino and certain third-party partners may be prohibited from playing for real money, subject to internal policies.

3. Account Registration

To access real-money games and certain features, you must create an account (“Player Account”). When registering, you agree to:

  • Provide accurate, complete and up-to-date personal information.
  • Use your own name and identity and not impersonate any other person.
  • Keep your login credentials (username and password) confidential and not share them with anyone.
  • Notify us immediately if you suspect unauthorized use of your account.

We reserve the right to refuse, suspend or close any account at our sole discretion, including but not limited to cases of suspected fraud, misuse, breach of these Terms or legal obligations.

4. Verification and KYC

To comply with regulatory, security and anti-money laundering requirements, we may conduct identity verification (“KYC”) procedures. You may be asked to provide:

  • Proof of identity (e.g. passport, ID card, driver’s license).
  • Proof of address (e.g. utility bill, bank statement).
  • Proof of ownership of payment methods used.

Winthere Casino may restrict deposits, withdrawals or access to the account until the verification process is successfully completed. Failure to provide requested documents may result in account suspension or closure and possible forfeiture of funds, subject to legal obligations.

5. Deposits

  • You may fund your account using the payment methods available on the Website.
  • Deposits must be made from a payment method registered in your own name.
  • Minimum and maximum deposit limits may apply and can vary by method and jurisdiction.
  • We do not guarantee that all payment methods are available in all countries.
  • Deposited funds are credited to your account balance and can be used to place bets according to game rules.

6. Withdrawals

  • Withdrawals can only be made to verified accounts and payment methods owned by you.
  • We may apply minimum and maximum withdrawal limits per transaction, day, week or month.
  • Before approving withdrawals, we may perform additional verification checks.
  • In some cases, withdrawals must be processed via the same method used for deposit, subject to technical and regulatory constraints.
  • Processing times may vary depending on internal checks and payment provider procedures.

Winthere Casino reserves the right to charge reasonable processing fees for withdrawals in specific situations, which will be clearly communicated where applicable.

7. Bonuses and Promotions

From time to time, Winthere Casino may offer bonuses, free spins, cashback and other promotional rewards. All such offers are subject to specific terms and conditions (“Bonus Terms”), which may include:

  • Wagering requirements before withdrawal is allowed.
  • Minimum deposit amounts, maximum bonus amounts and time limits.
  • Game restrictions, bet limits and excluded payment methods.

By accepting a bonus, you agree to the relevant Bonus Terms. In case of conflict between these Terms and the Bonus Terms, the Bonus Terms shall prevail for the relevant promotion.

Bonus abuse, including but not limited to multiple account creation, using bonus funds solely for low-risk bets, or exploiting technical issues, may result in voided bonuses, cancelled winnings and account closure.

8. Game Rules and Fair Play

  • Each game available on the Website follows its own rules and payout tables as provided in the game interface.
  • You are responsible for familiarising yourself with the rules of each game before playing.
  • It is strictly prohibited to use bots, scripts, automated systems or any other tools giving an unfair advantage.
  • Collusion, chip dumping or any form of coordinated betting with other players is forbidden.

Winthere Casino reserves the right to void bets, cancel winnings and close accounts in the event of cheating, exploitation of technical bugs or any behaviour that we consider unfair or abusive.

9. Responsible Gaming

Online gaming should be a form of entertainment, not a way to make money or solve financial difficulties. We encourage responsible gaming and provide tools to help you stay in control, including:

  • Deposit, loss and session limits.
  • Cooling-off and self-exclusion options.
  • Access to account history and spending.

If you believe you may have a gambling problem, we strongly advise seeking professional help and making use of national or international support organizations.

10. Inactive and Closed Accounts

  • An account may be considered inactive if no login or activity occurs for a prolonged period, as specified on the Website.
  • We reserve the right to suspend or close inactive accounts in line with regulatory requirements.
  • In certain jurisdictions, we may be required to transfer unclaimed balances to relevant authorities or handle them as mandated by law.

11. Prohibited Activities

You agree not to use the Website for any unlawful or prohibited purpose, including but not limited to:

  • Money laundering, terrorist financing or any other criminal activity.
  • Using stolen or unauthorised payment methods.
  • Creating multiple accounts or impersonating another person.
  • Distributing malware, spam or other harmful content.
  • Attempting to interfere with or manipulate the operation of the Website or games.

12. Intellectual Property

All content on winthere.eu, including logos, trademarks, graphics, text, software, game titles and other materials, is the property of Winthere Casino or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, display, or use any part of the Website’s content without our prior written consent, except for personal, non-commercial use as permitted under these Terms.

13. Limitation of Liability

  • Winthere Casino provides the Website and services on an “as is” and “as available” basis.
  • We do not guarantee uninterrupted access, error-free operation or that defects will always be corrected immediately.
  • To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages arising from your use of the Website.
  • Your total remedy in case of a dispute with us is to stop using the Website and close your account.

14. AML and Fraud Prevention

Winthere Casino complies with applicable anti-money laundering (AML) and counter-terrorist financing regulations. Transactions may be monitored and reported to relevant authorities where required.

We reserve the right to suspend or close accounts, hold funds and report suspicious activities if we believe any transaction may be linked to illegal or fraudulent behaviour.

15. Complaints and Disputes

If you have a complaint regarding our services, you should contact our support team at [email protected] and provide detailed information about the issue.

We will review your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may have the right to escalate the dispute to an independent authority or regulator, where applicable.

16. Suspension and Termination

Winthere Casino may suspend or terminate your account, withhold funds or restrict access to the Website if:

  • You breach these Terms or any applicable Bonus Terms.
  • We suspect fraud, money laundering, cheating or other prohibited conduct.
  • We are required to do so by law, regulation or competent authority.

17. Governing Law and Jurisdiction

These Terms are governed by the laws applicable to the licensing jurisdiction of Winthere Casino, without regard to conflict of law principles. Any disputes arising from or relating to these Terms or your use of the Website shall be subject to the jurisdiction of the competent courts of that jurisdiction, unless otherwise required by mandatory local laws.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be removed or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

19. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Email: [email protected]
Website: winthere.eu

Updated 2025-12-05