Responsible Gambling – Winthere Casino

At Winthere Casino, gambling should always be a form of entertainment – never a way to solve financial problems or escape personal difficulties. We are committed to providing a safe, fair and responsible gaming environment for all players using winthere.eu. This page explains our approach to responsible gambling, the tools we provide, and how you can protect yourself while enjoying our casino.

Our Commitment to Responsible Gambling

Winthere Casino takes player protection seriously. We aim to:

• Promote safe and responsible play at all times.
• Prevent underage gambling and protect vulnerable individuals.
• Provide clear information about risks, odds and game rules.
• Offer practical tools to help you stay in control of your spending and playtime.
• Work with players who feel they are losing control of their gambling behaviour.

18+ Only – Underage Gambling

Access to real-money games on winthere.eu is strictly limited to adults over 18 years of age, or higher where local law requires. We perform age and identity checks as part of our verification (KYC) procedures.

If you share your device with minors, we strongly recommend:

• Never sharing your login details or leaving your account open.
• Using parental control software to block gambling websites.
• Keeping payment cards and e-wallet access secure.

Play Responsibly – Golden Rules

Gambling can be enjoyable when approached with a clear mindset and sensible limits. Consider the following tips:

• Set a budget before you start and never exceed it.
• Treat gambling as entertainment, not as a way to earn income.
• Only gamble with money you can afford to lose.
• Take regular breaks and don’t chase your losses.
• Avoid gambling when tired, upset, under stress, or under the influence of alcohol or drugs.
• Keep track of your time and spending using your account history.

Tools to Help You Stay in Control

Winthere Casino offers several responsible gaming tools designed to help you manage your behaviour:

Deposit Limits

You can set daily, weekly or monthly deposit limits to control how much money you put into your account. Once set, these limits help prevent impulsive deposits and encourage more responsible play. Lowering a limit takes effect immediately; increasing a limit may require a cooling-off period.

Loss and Wagering Limits

In some cases, you may also set limits on how much you can lose or wager within a certain period. This allows you to keep track of your risk exposure and avoid unexpected overspending.

Session Limits and Reality Checks

Session limits and on-screen reminders (reality checks) can help you monitor how long you have been playing. These notifications are useful to prevent long, continuous sessions and to encourage regular breaks.

Cooling-Off Periods

If you need a temporary break, you can request a cooling-off period. During this time you will not be able to log in, deposit or play. Cooling-off periods are ideal if you feel that your gambling is becoming too frequent.

Self-Exclusion

For more serious cases, Winthere Casino offers self-exclusion options. If you choose to self-exclude, your account will be blocked for a specified period (or permanently), and you will not be able to access our services during that time. Self-exclusion is a strong step for players who feel they are losing control.

To request self-exclusion or help adjusting your limits, please contact our support team at [email protected].

Warning Signs of Problem Gambling

It may be difficult to recognise when gambling is becoming a problem. If you notice some of the following signs, you should consider taking action:

• You spend more time or money on gambling than you planned.
• You chase losses, trying to win back money you have already lost.
• You neglect work, studies, family or social obligations because of gambling.
• You hide gambling activity from friends or family or lie about your spending.
• You feel stressed, anxious, guilty or depressed after playing.
• You borrow money or use funds meant for bills or essentials to gamble.

If one or more of these statements apply to you, it may be time to reduce or stop gambling and seek advice.

Getting Help and Support

If you feel that gambling is negatively affecting your life, we encourage you to seek professional help. You can:

• Contact our support team at [email protected] for assistance with limits and self-exclusion.
• Speak with a healthcare professional or counsellor about your concerns.
• Reach out to national or regional support organisations that specialise in gambling-related problems.

Many countries provide free and confidential helplines, online chat services and support groups for players and their families. These independent organisations can offer guidance, self-assessment tools, and practical strategies to regain control.

Protecting Your Data and Account

Responsible gambling also includes keeping your account secure. To protect yourself:

• Use a strong, unique password and do not share it with anyone.
• Log out after each session, especially on shared devices.
• Do not allow others to gamble using your account.
• Monitor your transaction history regularly for any unusual activity.

Key Points at a Glance

• Winthere Casino is for adults (18+) only.
• Set limits on deposits, losses and playtime before you start.
• Never chase losses or gamble with essential funds.
• Use cooling-off and self-exclusion if you need a break.
• Contact [email protected] if you need help.
• Seek professional support if gambling is affecting your life.

Contact Us

If you have questions about responsible gambling, need help applying limits, or wish to self-exclude from Winthere Casino, please contact us at:

Email: [email protected]
Website: winthere.eu